One Ex Bet Terms
and Conditions

1 Introduction

These terms and conditions ("Terms") form a legally binding agreement between you ("the Player") and one ex bet ("the Platform", "we", "us"). By accessing or using the one ex bet website, mobile app, or any related service, you confirm that you have read these Terms in full and agree to be bound by them.

One ex bet is an online betting and gaming platform serving players in Bangladesh. The platform offers sports betting, live casino, slots, virtual sports, and other gaming products. All services provided by one ex bet are subject to these Terms, along with any additional rules or policies published on the platform.

2 Account Registration

To use the betting and gaming services at one ex bet, you must register an account. The following conditions apply to all registrations:

• You must be at least 18 years of age at the time of registration. One ex bet does not permit underage gambling under any circumstances.
• You may only hold one account at one ex bet. Creating multiple accounts — whether under the same name, the same device, or the same payment method — is a violation of these Terms.
• All information provided during registration must be accurate, complete, and up to date. This includes your name, date of birth, contact number, and payment details.
• One ex bet reserves the right to request identity verification documents at any time. Failure to provide requested documents may result in account suspension or withdrawal restrictions.
• You are responsible for ensuring that online betting is legal in your jurisdiction before registering. One ex bet does not provide legal advice regarding local gambling laws.

3 Account Security

You are solely responsible for maintaining the confidentiality of your one ex bet login credentials. This includes your username, password, and any two-factor authentication codes associated with your account.

• Do not share your login details with anyone. One ex bet staff will never ask for your password.
• If you suspect that your account has been accessed without your authorisation, contact one ex bet support immediately.
• One ex bet is not liable for any losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.
• You must log out of your account after each session, particularly when using a shared or public device.

4 Deposits & Withdrawals

One ex bet supports bKash, Nagad, and Rocket as payment methods for both deposits and withdrawals. The following rules apply to all financial transactions on the platform:

• Deposits are credited to your one ex bet account instantly upon successful confirmation from your mobile money provider.
• Withdrawals are processed to the same payment method used for the most recent deposit. One ex bet does not transfer funds to third-party accounts.
• Minimum and maximum deposit and withdrawal limits apply. Current limits are displayed in the cashier section of your account.
• One ex bet does not charge fees on standard deposits or withdrawals. However, your mobile money provider may apply their own transaction charges.
• Withdrawals may be subject to identity verification before processing. One ex bet reserves the right to request supporting documents for any withdrawal.
• Funds deposited at one ex bet must be used for betting purposes. Depositing and immediately withdrawing without placing bets may be treated as suspicious activity.

5 Betting Rules

All bets placed at one ex bet are subject to the specific rules of the relevant sport, game, or event. The following general betting rules apply across the platform:

• Bets are only valid once confirmed by the one ex bet system. A bet is not accepted until you receive a confirmation reference number.
• One ex bet reserves the right to void any bet placed on an event where an error in odds or market information has occurred. In such cases, the stake will be returned to your account.
• Live betting markets may be suspended or closed at any time during an event. Bets placed before a suspension are valid; bets placed after a market closes will not be accepted.
• Maximum bet limits apply to all markets. One ex bet may restrict the maximum stake on specific events or markets at its discretion.
• In the event of a dispute regarding a bet outcome, the decision of one ex bet is final. Disputes must be raised within 30 days of the relevant event.
• One ex bet uses certified random number generators for all casino and slot game outcomes. These systems are independently audited to ensure fairness.

6 Bonuses & Promotions

One ex bet offers bonuses and promotions to both new and existing players. All promotional offers are subject to the following general conditions, as well as any specific terms published alongside each offer:

• Bonus funds are separate from real money funds in your account. Winnings generated from bonus funds are credited as bonus balance until wagering requirements are met.
• Wagering requirements must be completed before any bonus-derived winnings can be withdrawn. The specific wagering multiplier for each promotion is stated in the offer terms.
• One ex bet reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice.
• Bonuses are intended for personal use only. Using multiple accounts or coordinating with other players to exploit bonus offers is prohibited and will result in account closure.
• One ex bet may set game contribution rates for wagering requirements. Not all games contribute equally toward clearing a bonus. Contribution rates are published in the promotion terms.
• If a player withdraws funds before completing wagering requirements, any remaining bonus balance and associated winnings will be forfeited.

7 Prohibited Conduct

The following activities are strictly prohibited at one ex bet. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Opening more than one account on the one ex bet platform, whether under your own name or using another person's identity.
• Using automated software, bots, or scripts to place bets or interact with the platform in any way.
• Colluding with other players to manipulate game outcomes or exploit platform mechanics.
• Attempting to exploit errors, glitches, or technical faults in the one ex bet platform for financial gain.
• Using stolen, fraudulent, or unauthorised payment methods to fund your account.
• Engaging in any form of money laundering or using one ex bet for any illegal financial activity.
• Providing false or misleading information during registration or at any point during your use of the platform.

8 Responsible Gaming

One ex bet is committed to promoting responsible gaming. We provide a range of tools to help players manage their betting activity and stay in control:

• Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit into your one ex bet account.
• Session time reminders: Receive notifications after a set period of continuous play.
• Cooling-off periods: Temporarily restrict access to your account for a defined period.
• Self-exclusion: Permanently close your account if you feel that gambling is negatively affecting your life.

These tools are available directly from your account settings. If you need help accessing them, contact one ex bet support at any time. We take responsible gaming seriously and will always assist players who reach out for help.

9 Intellectual Property

All content on the one ex bet platform — including but not limited to logos, graphics, game interfaces, text, software, and design elements — is the intellectual property of one ex bet or its licensed content providers. You may not reproduce, distribute, modify, or use any one ex bet content for commercial purposes without prior written permission.

Game content provided by third-party developers remains the intellectual property of those developers. One ex bet licenses this content for use on the platform and does not claim ownership over it.

10 Limitation of Liability

One ex bet provides its services on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.

• One ex bet is not liable for any losses arising from platform downtime, technical errors, or interruptions to service beyond our reasonable control.
• One ex bet is not responsible for losses resulting from a player's failure to comply with these Terms.
• In no event will one ex bet's total liability to any player exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim.
• One ex bet does not accept liability for any indirect, consequential, or incidental losses of any kind.

11 Account Closure

You may close your one ex bet account at any time by contacting customer support. Before closing your account, any pending bets will be settled according to their outcomes, and any remaining real money balance will be returned to your registered payment method.

One ex bet reserves the right to close or suspend any account at its discretion, including but not limited to cases involving:

• Violation of these Terms or any platform policy.
• Suspected fraudulent activity or money laundering.
• Failure to complete identity verification when requested.
• Requests from regulatory or law enforcement authorities.

Where an account is closed due to a Terms violation, one ex bet reserves the right to withhold any balance pending investigation. Players will be notified of the outcome of any investigation within a reasonable timeframe.

12 Changes to Terms

One ex bet may update these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. It is your responsibility to review the Terms periodically.

Continued use of the one ex bet platform after changes have been published constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you should stop using the platform and contact support to close your account.

13 Contact Us

If you have any questions about these Terms or need clarification on any point, the one ex bet support team is available 24/7 to help. You can reach us through the live chat feature in the platform or by email.

• Email: [email protected]
• Live Chat: Available 24/7 through your one ex bet account dashboard.
• FAQ: Visit the FAQ page for answers to common questions.

One ex bet aims to respond to all support enquiries within 24 hours. For urgent account or payment issues, live chat is the fastest way to get assistance.